Managed IT services have become a cornerstone for success in today’s fast-paced business world. LEAP Managed IT in Indianapolis, Indiana, understands this well. Our managed IT services are designed to help businesses navigate the complexities of technology and use it as a powerful tool for growth and efficiency.

With LEAP Managed IT, you gain more than just IT solutions; you gain a partner committed to propelling your business forward in the digital landscape. Let us help you turn technology into your competitive advantage.

Why Indianapolis Businesses Choose Managed IT Services

Since 1930, our family business has continuously evolved, adjusting our course to stay ahead of the ever-changing technology needs of our clients. Our commitment to client innovation and growth has allowed us to carve out a unique niche, transitioning from traditional support to delivering proactive Managed IT Services. We meet our partners where they are, consulting with them to build stronger strategies, expectations, and deliverables.

From humble beginnings in our grandparents’ kitchen, we have been fortunate to witness the transformation of our family business into one of the largest Managed IT Services providers in Indianapolis and the Midwest. Although our name has changed a few times over the years, our focus has remained unwavering: to be the most trusted partner for our clients.

At Leap Managed IT, being the most “Ridiculously Helpful” partner is more than a mantra—it’s a commitment our team lives out every day. Our goal is to provide world-class Managed IT Services that empower our clients to stay ahead of the competition and serve their customers and team members at the highest level possible. If our Indianapolis Managed IT Services team can assist your organization in any way, please don’t hesitate to let us know.

Leap Forward!
Gary Thomas, Senior Partner
Michael Thomas, Senior Partner

Why Indianapolis Businesses Choose Managed IT Services

Our Managed IT Services & Solutions

Strategic Planning

LEAP Managed IT specializes in crafting long-term IT strategies that perfectly align with your business goals. We focus on turning technology into a powerful tool that drives your business forward. Let us guide you to a future where IT is not just a support function, but a key driver of your success.

Technology Assessment

Under our IT Consulting Services, we offer a comprehensive Technology Assessment. Our experts evaluate your current technology stack, identifying areas that need improvement or upgrading. This process ensures your IT infrastructure is not just current, but also optimized for future growth and efficiency.

Cloud Solutions

As part of our IT Consulting Services, we offer specialized guidance on Cloud Solutions. Whether navigating cloud migration, managing effectively, or choosing the right cloud services, our team ensures a smooth transition and optimal utilization of cloud technology tailored to your business needs.

IT Infrastructure Design

Within our IT Consulting Services, we focus on IT Infrastructure Design. Our approach involves creating scalable and efficient IT infrastructure that is custom-tailored to meet the specific needs of your business. This ensures a robust foundation for your business's technology landscape, supporting growth and operational excellence.

Business Continuity Planning

Our IT Consulting Services include vital Business Continuity Planning. We develop strategic plans for disaster recovery and business continuity, aiming to minimize downtime and prevent data loss. This ensures that your business remains resilient and operational, even in the face of unforeseen challenges.

When you hire us for your managed IT needs, you can expect:

  • Intentional conversations with the goal of learning your business from the inside out
  • An in-depth analysis of your business to identify any security threats, concerns, or vulnerabilities
  • An expert eye, trained to identify security vulnerabilities and increase protection, delivering the proactive safety you expect from a top-tier Managed IT Services provider
  • A complete team of IT management services, monitoring and addressing any needs, threats, or changes.
  • A local team that goes above and beyond to provide Managed IT Services in Indianapolis, constantly monitoring your network to ensure maximum uptime
  • Consistent communication throughout the entire process

Our Managed IT Services Process

  1. Schedule– Our first step is to schedule an initial consultation to discuss how Managed IT Services can support you and the critical leaders in your company.
  2. Identify– During this consultation, our team will discuss your IT struggles and frustrations. We align your business objectives with a custom Managed IT Services strategy that fits your long-term goals.
  3. Evaluate– After this consultation, our experts take a deep dive into your infrastructure. As your potential Managed IT Services provider, we assess your network, devices, and security to identify any hidden vulnerabilities.
  4. Review– In addition to the overall infrastructure, our experts review your compliance policies and business continuity plans to ensure your Managed IT roadmap covers all necessary regulations and risks.
  5. Plan– Once we wrap up our consultation, we will develop your IT Master Plan! This puts our research into motion, creating the right Managed IT Services solution for your unique business.
Managed IT Services Master Plan

Managed IT Services Master Plan

When it comes to Managed IT Services, every organization is different. Everyone has their own frustrations, needs, and goals. Our process is designed to uncover yours and build a custom strategy that addresses them all.

Our experts listen to your struggles, evaluate your systems and compliance policies, and develop a comprehensive Managed IT Services solution to help you get exactly where you want to go.

Learn more about our Managed IT Services Master PlanProcess:

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Common Questions about Managed IT Services

Standard IT support is often "reactive"—you call when something breaks, and we fix it. Managed IT Services, however, is a proactive partnership. We take responsibility for your technology infrastructure, monitoring your systems to prevent issues before they cause downtime. It’s the difference between a mechanic fixing your car and a fleet manager ensuring your vehicles are working smoothly.
Our agreements are comprehensive. They typically include unlimited helpdesk support, proactive network monitoring, cybersecurity protection, data backup, and strategic consulting (vCIO). We design our Managed IT Services to be an all-in-one solution that replaces the need for an internal IT department or multiple vendors.
One of the biggest advantages of Managed IT Services is predictability. Instead of getting hit with surprise bills every time a server fails, you pay a flat, consistent monthly fee. This allows you to treat IT as a predictable operating expense rather than a volatile capital risk, making financial planning for your business much easier.
Absolutely. Our Managed IT Services model is built for growth, whether you are onboarding five new employees or opening a second location in Indianapolis, our services scale with you. We handle the procurement, setup, and security for your new growth so you can focus on your business, not your wiring.
Technology is global, but business is local. Choosing a local Indianapolis Managed IT Services provider means you get a partner who understands the local business landscape and can be onsite quickly when needed. We aren't just a voice on a phone; we are a neighbor invested in the success of our local community.
Ridiculously Helpful IT Support
Ridiculously Helpful IT Support