Case Studies

Explore by Industry

Explore by Industry

Financial Services

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Financial Services

We know you rely on IT providers to keep your data secure, backed up and easily assessible. That’s why helping you feel secure when it comes to technology is our number one priority. You shouldn’t have to worry about data breaches, server crashes or data backup.

Our job is to provide your business with the technology necessary to service your customers and help your business grow. Your business relies on data and we want to help you feel confident that your technology will support that need.

We also work with QuickBooks, Sage, VoIP, PCI Compliance and many others, based on the needs of the organization. Our goal is to recommend the best solution for your business.

Ridiculously Helpful IT Support begins with an

IT Master Plan

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Accounting

Professional Service Companies

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Professional Service Companies

It is important for you to keep your data secure, backed up and easily assessible. You shouldn’t have to worry about data breaches or what will happen if your server crashes and you can’t access your data. Your business relies on data and we want to help you feel confident that your technology will support that need.

Our IT experts, who are proficient in QuickBooks, Sage, VoIP, PCI Compliance and many more applications, provide tailored solutions for accounting firms and financial providers.

Experienced in: Quickbooks, Sage

We also work with many others, based on the needs of the organization. Our goal is to recommend the best solution for your business.

Ridiculously Helpful IT Support begins with an

IT Master Plan

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Medical & Dental

Medical & Dental

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Medical & Dental

Through working with many medical and dental practices, we understand the daily struggles of wanting to help patients without working around slow and unreliable technology or worrying about whether your patients’ confidential information is secure. We understand that your patients rely on your systems to work just as much as you do, and you need to ensure everything runs smoothly so your patients can get the care they need. You need a system that can handle all the components you need while keeping your patients’ confidential records safe, secure and HIPAA compliant. We also know you work with many different pieces of hardware/software from many different vendors and providers and it can be a lot to manage and organize.

We work as your technology liaison, to manage your hardware/software to help minimize downtime from under-preforming technology. We know you need a provider who can provide immediate IT support when you need it.

Experienced in: Panoramic Dental X-ray, Eagle Soft, Dentrix, Patterson Imaging, Open Dental, QuickBooks, VoIP, Sage, PCI Compliance, HIPAA Compliance

We work with many others, based on the needs of the organization. Our goal is to recommend the best solution for your practice.

Ridiculously Helpful IT Support begins with an

IT Master Plan

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manufacturing

Manufacturing & Ag

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Manufacturing & Ag

Manufacturing involves a lot of different components and many times various locations that need instant access to data. Time is of the essence and you rely on your technology to work productively and efficiently. You want to know your confidential files, client details and processing are secure and backed up. And, as you continue to grow, you need a technology system which can rapidly adjust as you expand. You want to feel confident in your technology and your ability to add new devices and machines, while keeping your data secure.

We know your business is unique, with your own problems and frustrations. We help create an IT environment just as unique as your business to address your needs. We also work as your technology liaison with your software/hardware vendors to solve your problems and help your business grow.

Experienced in: QuickBooks, Sage, Shoptech Industrial Software/E2, Bluebeam, Autodesk, Solid Works, VoIP, as well as other CAD software specific to individual companies

We work with many others, based on the needs of your organization. Our goal is to recommend the best solution for your business.

Ridiculously Helpful IT Support begins with an

IT Master Plan

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Service-Based Companies

Service-Based Companies

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Service-Based Companies

Service based companies focus on delivering specific and specialized services to their clients, typically on-sight, in their home or office. We understand how important it is for you to access your data remotely. Your field workers are always on the go and they need to be able to communicate and share data, in an organized fashion, with the office and other employees. You should be able to rely on your technology, knowing it will be reliable, secure and backed up as each one of your employees use devices to share information. We offer the technology and support you need to ensure everything runs smoothly. We also vet industry-related software, including CRM and dispatching technologies, to recommend the best software for your unique growing business. Whether you provide plumbing, HVAC, electrical, auto repair or any other service, we create a tailored solution for your business needs.

We also work with QuickBooks, Solid Works, VoIP, Sage, AudaTex, PCI Compliance and many others, based on the needs of the organization. Our goal is to recommend the best solution for your business.

Ridiculously Helpful IT Support begins with an

IT Master Plan

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Government Agencies

Local Government

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Local Government

Government Agencies and Municipalities require an IT provider with in-depth knowledge of how cities and governmental offices operate. The detailed parameters Government Agencies follow for compliance, including an in-depth understanding of the requirement for the State Board of Accounts, are always top of mind when creating IT Master Plans and Blueprints. Simultaneously working systems that interact with multiple departments are required to function seamlessly. Data threats, ransomware and breaches are always a top concern. Server data back-up, encrypted/hosted email, along with remote VPN login and multi-factor authentication solutions are also evaluated.

We understand the importance of these daily challenges and implement solutions to help Municipalities and Government Agencies.

Experienced in: Keystone Software, QuickBooks, State Board of Accounts, VoIP, GIS, Police Body cams and other industry specific solutions

Ridiculously Helpful IT Support begins with an

IT Master Plan

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Non-profits

Non-Profits & Foundations

Non-Profits & Foundations

Non-profits focus on building communities, helping individuals and creating a culture of caring. We recognize the special and unique services non-profits provide to our communities; thus, it is very rewarding for us to do whatever we can to help you grow. We understand non-profits are vulnerable to cyber-crime and ransomware, which is why we emphasize cyber security to our non-profit clients. We focus on addressing these concerns, as well as implementing technology to help you function more efficiently.

We understand you need to get the most for your budget so we never over-sell. We work hard to ensure you get the technology you need, based on your budget, while ensuring your data is secure and your staff is educated on cyber security.

Find out how we help non-profits with complimentary cyber security training.

Ridiculously Helpful IT Support begins with an

IT Master Plan

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Enterprises

Critical Infrastructure

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Enterprise Size Organizations

We understand that time is of the essence in your industry and you rely on your technology to work productively and efficiently. Therefore, we offer fast-response times and regular-on-sight support (at request). As you grow, you need a technology system which can rapidly adjust as you expand. With such a large company, sometimes it is hard to manage and keep track of your technology.You want to feel confident in your technology and want to make sure your intellectual property is secure.

We know your business is unique, with your own problems and frustrations. We want to work with you to solve those problems, recommend software to make work life more efficient, and help grow your business.

Ridiculously Helpful IT Support begins with an

IT Master Plan

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Ridiculously Helpful IT Support
Ridiculously Helpful IT Support

Local Government

Enhancing cybersecurity and IT system efficiency

At Leap Managed IT, we specialize in helping township, city, county, and town government entities enhance their operational efficiency while reducing cyber risk through our comprehensive IT services. Local governments face unique challenges, from managing vast amounts of sensitive data to ensuring compliance with stringent regulations. Our tailored IT solutions provide these entities with the tools they need to streamline their operations and protect their critical information.

By implementing robust cybersecurity measures, including advanced threat detection, endpoint protection, and regular vulnerability assessments, we safeguard government networks from cyber threats. Our proactive monitoring and response strategies ensure that potential issues are identified and addressed before they can impact operations.

“LEAP has provided our town with up to date & efficient hardware & software solutions, ongoing/timely support, state-of-the-art security measures and does not hesitate to bring to my attention potential benefit-enhancing suggestions to improve operations.”
- Indiana Clerk Treasurer

“LEAP has provided our town with up to date & efficient hardware & software solutions, ongoing/timely support, state-of-the-art security measures and does not hesitate to bring to my attention potential benefit-enhancing suggestions to improve operations.”
- Indiana Clerk Treasurer

Manufacturing and Advanced Agriculture

Enhancing technology reliability

MAKUTA, a company specializing in micro molding for medical devices, automotive parts, and office automation products, faced challenges in maintaining reliable IT support to ensure 24-hour data availability. Any downtime in their IT systems could severely impact production and delivery schedules. To address these challenges, MAKUTA partnered with LEAP Managed IT, which configured a robust IT infrastructure with redundant systems and continuous monitoring. LEAP provided 24/7 IT support, performed regular maintenance, and implemented a comprehensive data backup and disaster recovery plan. This solution ensured minimal downtime, enhanced data security, and seamless operations for MAKUTA. The collaboration also fostered continuous technological improvements, keeping MAKUTA ahead in their industry.

“What’s great about LEAP is they’ve got a knowledgeable group of people who at any time react quickly, and professionally, and stick with us until the problem is resolved.”
- Stu Kaplan, President, MAKUTA Technics.

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Manufacturing and Advanced Agriculture

“What’s great about LEAP is they’ve got a knowledgeable group of people who at any time react quickly, and professionally, and stick with us until the problem is resolved.”
- Stu Kaplan, President, MAKUTA Technics.

Medical & Dental

Minimizing downtime to boost productivity

Westminster Village managed many challenges with their previous managed print provider, including frequent equipment breakdowns and costly delays in receiving replacement parts. LEAP Managed IT stepped in to address these issues by conducting a detailed assessment and installing the right equipment in the appropriate workgroups. The solutions provided by LEAP Managed IT led to cost reductions by eliminating the need for outside printing vendors, improved customer service with timely technical support and temporary replacements and better document security through advanced print solutions. These improvements have minimized downtime, reduced operating costs, and streamlined operations at Westminster Village.

“LEAP Managed IT is absolutely impressive and wonderful. We are so appreciative of all they do for our organization.”
- Holly Nelson, Executive Secretary

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Medical & Dental

“LEAP Managed IT is absolutely impressive and wonderful. We are so appreciative of all they do for our organization.”
- Holly Nelson, Executive Secretary

Professional Service Companies

Driving growth through technology improvements

Wasson’s Nursery faced significant IT challenges, including fragmented systems, outdated equipment, and poor networking infrastructure, which hindered their operations. They needed a reliable IT partner who understood the unique dynamics of a family-owned business and could provide prompt, effective support. LEAP Managed IT stepped in to integrate their IT systems, upgrade technology, and optimize network infrastructure, resulting in seamless data management and reduced downtime. By offering 24/7/365 support and implementing scalable, compliant IT solutions, LEAP ensured ongoing operational stability and growth for Wasson’s multiple Indiana locations.

"When calling LEAP and saying that I've got another technology issue, I truly feel like there's someone on the other end of the line that gets it”

– Dani Wasson, Director of Communications

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Professional Service Companies

"When calling LEAP and saying that I've got another technology issue, I truly feel like there's someone on the other end of the line that gets it”

– Dani Wasson, Director of Communications

Critical Infrastructure

Back-up plan and transition to new facility

Tipton Utilities had previously worked with a very small technology company. When their systems went down, their IT company took a long time to get everything back up, costing them time and money. They wanted an IT company they could trust, someone who had more knowledge of technology trends and insights. When Leap came in, they were able to ensure back-up plans, quarterly technology evaluations, and quick response times were in place. Leap also helped them relocate. Before the move, Leap sent out a team to the new facility to get all the prewiring completed before move-in day so that Tipton had a shorter period of downtime. Leap made sure everything went smoothly with no major issues.

“LEAP is professional, responsive and very knowledgeable. They help ensure that our company is always being proactive instead of reactive. They are always on time and are very detail oriented.”

- Rex Boyer, Utility Manager

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Critical Infrastructure

“LEAP is professional, responsive and very knowledgeable. They help ensure that our company is always being proactive instead of reactive. They are always on time and are very detail oriented.”

- Rex Boyer, Utility Manager

Non-Profit

Delivering business continuity

First United Methodist Church was experiencing slow response times for service requests, and they were uncertain of the reliability of their current backup solution. They also needed to find a way to make sure their internet connection, for both their office and church, was secure and fast. The church already worked with Leap for their printing services and were impressed by their willingness to go the extra mile. They partnered with Leap for their IT Services and now experience quick response times and their technology is running efficiently.

“LEAP Managed IT is responsive, knowledgeable and very proactive. Everything is running smoothly, and they are always here when we need them.”

- Karen Ambler, Church Office and Finance Administrator

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Non-Profit

“LEAP Managed IT is responsive, knowledgeable and very proactive. Everything is running smoothly, and they are always here when we need them.”

- Karen Ambler, Church Office and Finance Administrator

Service-Based Companies

Reduce costs with technology upgrades

Enterprise Plumbing Company, Inc. was still running their business on paper, which included work orders, estimates, billing and more. This was taking away too much time for billing operations and for the tech team out in the field. LEAP Managed IT walked through all their challenges and presented solutions that would help their operations run much more efficiently, saving them thousands of dollars per year on un-billable time. These upgrades save at least an hour per day, per technician, in the field that add up to thousands of dollars over the course of a year.

“LEAP is professional, timely, and helpful. They answer their phones and emails right away. And if they can’t take care of it right away, they do it as soon as possible. They are good people.”

- John Norris, President

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Service-Based Companies

“LEAP is professional, timely, and helpful. They answer their phones and emails right away. And if they can’t take care of it right away, they do it as soon as possible. They are good people.”

- John Norris, President

Financial Services

Uncovering hidden risks and leveraging technology

James Allen Insurance was unhappy with their current IT provider. Email was stalling out on a regular basis, backups were not being performed as expected, and time was of the essence to get work done efficiently and timely. Compliance was also a concern. LEAP Managed IT walked through all of their challenges and gained a thorough understanding of their current technology. They found ways to leverage their current software and cleaned up the day-to-day performance of their machines. They also set up a backup notification system to ensure the ongoing success of their backup solution.

“I really appreciate LEAP’s willingness to come in and learn what we know, and understand what we don’t know. I never feel like they are trying to oversell us. And they’ve never made a promise that they couldn’t keep.”

- Elizabeth Hauser, Operations and HR Manager

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Financial Services

“I really appreciate LEAP’s willingness to come in and learn what we know, and understand what we don’t know. I never feel like they are trying to oversell us. And they’ve never made a promise that they couldn’t keep.”

- Elizabeth Hauser, Operations and HR Manager

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Ridiculously Helpful
Ridiculously Helpful