At Leap Managed IT, we believe that technology should do more than just support your operations, it should accelerate them. Over the past two years, we’ve been on a mission to integrate artificial intelligence (A.I.) and automation into our internal processes, and the results have been transformative.
AI & Automation Workshop Registration
As a third-generation, Indiana-owned company with deep roots in the Midwest, we understand the challenges that local governments, nonprofits, and businesses face. Limited time, growing demands, and stretched resources are common themes. That’s why we’ve invested in intelligent tools that help our clients—and our own team—work smarter, not harder.
Real Results from Real Implementation
One of our most impactful initiatives has been the use of A.I. to summarize complex technician ticket notes. Previously, our team spent significant time documenting service tickets—an essential but time-consuming task. By implementing an A.I.-powered summarization tool, we’ve reduced documentation time by 27%, improved communication, and boosted team morale.
This isn’t just about saving time. It’s about creating space for our technicians to focus on what matters most: solving client issues and delivering exceptional service. Meanwhile, our leadership team benefits from clearer visibility into operations, thanks to consistent, AI-generated summaries that highlight key insights.
AI & Automation Workshop Registration
A Strategic Approach to A.I.
We didn’t adopt A.I. because it was trendy, we did it to solve real problems. And we believe every organization can benefit from a similar approach. Whether you’re leading a nonprofit, managing a municipality, or running a business, the right A.I. and automation strategy can help you:
- Streamline operations
- Reduce manual effort
- Improve decision-making
- Scale more efficiently
Our A.I. and Automation Team works directly with organizational leaders to assess needs, explore technologies, and implement intelligent systems tailored to your goals.
Getting Started: Our Top Recommendations
If you’re just beginning your A.I. journey, here are five key steps to consider:
- Define the Problem First
Start with the “why.” Identify the specific pain points you want to solve before selecting tools. - Build an Advisory Panel
Include both internal stakeholders and external experts—like your managed IT provider—to guide your strategy. - Be Prepared to Invest
Enterprise-grade A.I. requires thoughtful investment. Free tools may be tempting but often lack the security and scalability needed for professional environments. - Outline the Risks
Review your data governance and cybersecurity policies to ensure they’re ready for A.I. integration. - Make A.I. a Process, Not a Project
At Leap, we hold monthly leadership meetings focused solely on A.I. and automation. Continuous improvement is key.
Join Us: Learn How to Lead with A.I.
To help leaders navigate this evolving landscape, we’re hosting an Executive Workshop on A.I. and Automation at our Indianapolis Innovation Center. This session is designed for business owners, nonprofit leaders, and government executives who want to understand how to lead successful A.I. initiatives.
The workshop includes:
- A practical overview of A.I. and automation
- Live demonstrations of tools in action
- Strategic guidance on implementation and risk management
Event Details:
Date: Tuesday, October 28
Time: 10:00 AM – 1:00 PM
Location: Leap Managed IT Indianapolis Support Center – Monument Circle
Space is limited. Registration is required.
AI & Automation Workshop Registration
