Category: Indianapolis IT Support

Regardless if a company is located in Ft. Wayne, Fishers, Muncie, or Carmel our Indianapolis IT Support blog will provide actionable insights for business leaders.  Dedicated to helping Indianapolis area businesses get more out of their technology and IT support investment. Topics discussed included IT Services, Business Phones, Tech Support, Software, and How To.

IT Support and Data Analytics: Two In-Demand Careers

IT Support and Data Analytics: Two In-Demand Careers

Sep 30, 2024
By thehelpfulteam

In today’s technology-driven world, two fields are gaining more attention: IT support and data analytics. These careers may seem quite different on the surface, but they both play crucial roles in how businesses run. Whether it’s solving technical problems or analyzing data to make decisions, both paths require unique skills and offer exciting opportunities. This … Continue reading "IT Support and Data Analytics: Two In-Demand Careers"

Read more
Help Desk Support: The Front Line of IT Problem Solving for Your Business

Help Desk Support: The Front Line of IT Problem Solving for Your Business

Mar 11, 2024
By thehelpfulteam

Help desk support is the front line of IT problem-solving for businesses of all sizes. Employees who encounter technical issues need quick and efficient assistance to minimize downtime and ensure business continuity. Help desk support provides a critical service to businesses by providing a single point of contact for employees to report technical issues and … Continue reading "Help Desk Support: The Front Line of IT Problem Solving for Your Business"

Read more
24/7 Help Desk Support: Ensuring Business Continuity and User Satisfaction

24/7 Help Desk Support: Ensuring Business Continuity and User Satisfaction

Mar 11, 2024
By thehelpfulteam

Companies must provide reliable and efficient customer support in today’s fast-paced business environment to ensure business continuity and user satisfaction. One of the most effective ways to achieve this is by offering 24/7 help desk support. This service provides customers with round-the-clock access to technical assistance, ensuring that their issues are resolved promptly and efficiently, … Continue reading "24/7 Help Desk Support: Ensuring Business Continuity and User Satisfaction"

Read more
Why Help Desk Support is the Backbone of Effective IT Service Management

Why Help Desk Support is the Backbone of Effective IT Service Management

Mar 11, 2024
By thehelpfulteam

What happens when a critical IT system fails just as your team is about to deliver on an important project? Or when a customer is unable to access essential services due to a server outage? These scenarios highlight the indispensable role of a help desk in IT Service Management (ITSM). The help desk is not … Continue reading "Why Help Desk Support is the Backbone of Effective IT Service Management"

Read more
Elevating Customer and Employee Experience with Professional Help Desk Support

Elevating Customer and Employee Experience with Professional Help Desk Support

Mar 11, 2024
By thehelpfulteam

Elevating customer and employee experience has become a top priority for businesses of all sizes. A positive customer experience can help retain customers and attract new ones. Similarly, a good employee experience can lead to higher employee satisfaction, better productivity, and lower turnover rates. LEAP Managed IT improves customer and employee experience by providing professional … Continue reading "Elevating Customer and Employee Experience with Professional Help Desk Support"

Read more
Security Audit: How to Prepare and Stay Complaint

Security Audit: How to Prepare and Stay Complaint

Nov 7, 2022
By Patrycja Thomas

Businesses of any size must conduct security audits regularly as it helps in protecting the business from being vulnerable to security attacks. A security audit not only protects your data but also helps in detecting the resources that can bring cyber attacks to your business. We, cyber security experts at LEAP Managed IT will share … Continue reading "Security Audit: How to Prepare and Stay Complaint"

Read more
Do I Need a Server or Cloud Storage for My Business

Do I Need a Server or Cloud Storage for My Business

Aug 16, 2022
By Patrycja Thomas

Data is something crucial for a business, and when it comes to its storage and maintenance, it is quite complex to choose the right server. Many businesses are migrating from traditional data centers (on-site servers) to cloud storage because of their accessibility and security. Hence, it is important to know the difference between “on-site” and … Continue reading "Do I Need a Server or Cloud Storage for My Business"

Read more
Help Desk Tips: How to Organize Your Desktop With Folders

Help Desk Tips: How to Organize Your Desktop With Folders

Feb 8, 2022
By Patrycja Thomas

At LEAP Managed IT, our helpdesk is more than just a robot — it’s a team of people who generally work together on behalf of your company to help you get a win. This is why it is important for us to provide the resources you need! Indianapolis Help Desk Tip Experts: How to Make … Continue reading "Help Desk Tips: How to Organize Your Desktop With Folders"

Read more
Indianapolis Managed IT Experts Help Desk Tips: How to Protect Your Devices from Lightning Strikes and Power Surges

Indianapolis Managed IT Experts Help Desk Tips: How to Protect Your Devices from Lightning Strikes and Power Surges

Jan 24, 2022
By Patrycja Thomas

As an Indianapolis-based, ridiculously helpful IT company it’s our job to provide Help Desk Tips on every topic. LEAP Managed IT is all too familiar with the crazy Midwest weather. During the summer and fall months, the Midwest tends to get hit with intense storms, some of which result in damage. Here at LEAP, we … Continue reading "Indianapolis Managed IT Experts Help Desk Tips: How to Protect Your Devices from Lightning Strikes and Power Surges"

Read more
Leap Now Offers Paper Shredding Services

Leap Now Offers Paper Shredding Services

Jun 23, 2021
By Patrycja Thomas

Leap offers Paper Shredding Services One of the most effective ways to protect individuals and organizations from the negative effects of identity theft and fraud is paper shredding. This is the reason why Identity thieves hate paper shredding services. Some frauds tie up to paper information and 1 out of 5 data breaches involve paper … Continue reading "Leap Now Offers Paper Shredding Services"

Read more
Indianapolis Cyber Security Best Practices 2021

Indianapolis Cyber Security Best Practices 2021

Mar 25, 2021
By Patrycja Thomas

Year of the Virus The changes that have taken over our lives for the past year have been challenging. 2020 was the year of the virus, they say. Both biological and digital. Keeping a business or an organization afloat is another. As the Covid- 19 continues to disrupt and threaten businesses, we continue to face … Continue reading "Indianapolis Cyber Security Best Practices 2021"

Read more
Managed Support Indianapolis

Managed Support Indianapolis

Jan 26, 2021
By Patrycja Thomas

Helpdesk and Managed Support One of LEAP Managed IT’s strength is the dedication to help with your IT challenges. With superior Helpdesk and Managed Support in Indianapolis, they are here for maintenance, technical problems and beyond. So why is Managed Support important? Try experiencing technical difficulties and  having your whole system crash? Ever imagine the … Continue reading "Managed Support Indianapolis"

Read more